|Are you happy with the Sail Shade World shade sail you purchased?|
Overall Rating = 97 %
|Was the speed of delivery satisfactory?|
Overall Rating = 98 %
|How do you rate our customer service?|
Overall Rating = 98 %
|Would you choose us if buying another shade sail?|
Overall Rating = 98 %
|Would you recommend us to a friend?|
Overall Rating = 98 %
|What is your overall satisfaction rating with Sail Shade World?|
Overall Rating = 98 %
COMMENTS ARE OPTIONAL - THESE ARE WHAT WE HAVE RECEIVED.
|SHADE SAILS REVIEW #196|
Great workmanship and materials. Exceeded my expectations.
RICH from TALLAHASSEE, FLORIDA, UNITED STATES | 2020-06-24
|SHADE SAILS REVIEW #195|
Roland was INCREDIBLY gracious to waive the profit on a second set of sails after I ordered the wrong size on the first ones. Thanks again Roland!
CRAIG from PLACITAS, NEW MEXICO, UNITED STATES | 2020-06-13
|SHADE SAILS REVIEW #193|
It came so fast I was amazed. I trusted them to adjust the measurements for stretching and it turned out perfectly. You love the blue color and the light string attachments. It is a very high quality product. A local awning shop came out to give me a quote on an awning and wanted to know where I got my shade. This shade is recognizably high quality at a glance.
CARI from BAKERSFIELD, CALIFORNIA, UNITED STATES | 2020-06-12
|SHADE SAILS REVIEW #192|
Very informative website, appreciate the CAD option to verify design, and helpful customer assistance. Thank you, the product is amazing and just as I expected!
CURTIS from SAN GABRIEL, CALIFORNIA, UNITED STATES | 2020-06-12
|SHADE SAILS REVIEW #191|
These sails are very high quality. They showed up 6 days earlier than promised and they measured exactly as I ordered them. We pulled 5 triangle sails over the pool about 2 months ago, which was the beginning of spring thunderstorm season here in Texas. The sails have now been up for 6 heavy storms with big wind gusts and they still look brand new. No fraying, no tearing, no runs, no hardware damage, and no discoloring. I am very impressed with the quality of these commercial grade sail shades. Thanks guys.
ADAM from NEW BRAUNFELS , TEXAS, UNITED STATES | 2020-06-12
|SHADE SAILS REVIEW #190|
The sail is great, The hardware (turnbuckles) was too small. As a result I had to go buy additional turnbuckles.
TIM from MARYSVILLE, OHIO, UNITED STATES | 2020-06-12
|SHADE SAILS REVIEW #189|
Very happy with the sail shade, we have used it in the conservatory so having it made to measure was perfect, website very easy to navigate and help with the allowances was really helpful, delivery was very quick made ahead of schedule and all in all a good experience will definitely use again and have already recommended to a friend.
JOANNE from WELLINGBORORUGH , NORTHAMPTONSHIRE, UNITED KINGDOM | 2020-06-11
|SHADE SAILS REVIEW #188|
The price was a little high, but the quality is very good and you had exactly the size shade sail I needed in stock. The website is easy to use and very straightforward.
ROBERT J from ESPANOLA, NEW MEXICO, UNITED STATES | 2020-06-11
|SHADE SAILS REVIEW #186|
Great customer service, quick processing and shipping and very happy with the quality...have recommended to my clients for their horse facilities
ROSEMARY from SCOTTSDALE, ARIZONA, UNITED STATES | 2020-06-11
|SHADE SAILS REVIEW #185|
Excellent service -prompt replies and quick delivery. Sail seems of very high quality, fitting was easy and it does exactly the job I wanted it to do. My only suggestion for improvement would be for the 2% edge curvature option to be more clearly available on the website.I only found out about it via customer reviews.
Since you ordered we have now included this a a clear option.
|SHADE SAILS REVIEW #184|
Good product, well priced, quick delivery, nothing more I could ask for.
KENNETH from GILBERT, ARIZONA, UNITED STATES | 2020-06-11
|SHADE SAILS REVIEW #183|
Amazing company, price and quality! Fast delivery even when the “Shutdown” was in place. Thank you!
DRE from PALM SPRINGS, CALIFORNIA, UNITED STATES | 2020-06-11
|SHADE SAILS REVIEW #182|
Order came in quickly and as ordered. 4 neighbors have know purchased a Sail Shade because of ours and 2 neighbors came by to look at the product just this week. Only issue was the website was a little difficult to navigate. We are completely satisfied with our purchase
BILL from MARIETTA, GEORGIA, UNITED STATES | 2020-06-11
|SHADE SAILS REVIEW #181|
Great product. We have THREE! Great customer service. Fast delivery built exactly to specifications. Absolutely delighted.
BRYAN from SEABROOK, TEXAS, UNITED STATES | 2020-06-10
|SHADE SAILS REVIEW #180|
I would like to know if there is a spray I could purchase that would add some waterprooring to the shade. At the moment, it turns raindrops into a fine spray. We just want a little more shelter from the occasional British shower. Some research needed...
JAMES from CHESHAM, BUCKINGHAMSHIRE, UNITED KINGDOM | 2020-06-10
|SHADE SAILS REVIEW #179|
There's always a doubt in your mind when ordering products from a far off land especially when the seller makes a statement that seems unbelievable. I knew the quality of this product was good because my local pub has some fitted, but to say it would be made, shipped and received in such a short time was expecting too much. How wrong was I. I placed my order one Sunday evening and had instant confirmation. The following day I received another email giving me an expected date of delivery which was estimated at just under 2 weeks. The shade actually arrived on day 8 of my initial order and within 2 hours of delivery it was fitted. The service from this company is incredible, communication is first rate and the product is superb value when compared to some UK based companies offering the same quality. DO NOT be concerned about ordering from Sailshade World. They are an outstanding company to deal with and offer excellent value for money.
DAVID from RETFORD, NOTTINGHAMSHIRE, UNITED KINGDOM | 2020-06-10
|SHADE SAILS REVIEW #178|
voile d'ombrage de qualité , je recommande fortement le produit
ALEXANDRE from DRUMETTAZ CLARAFOND, RHONE-ALPES, FRANCE | 2020-06-10
|SHADE SAILS REVIEW #177|
I had been looking for a sail shade for my patio area and there are many on the market, however most are a standard size and I needed something made to measure. My worry was that this was going to take some time, and also also be very expensive. I chose Sailshadeworld because they could make to measure. The Sail is undoubtedly more expensive than these standard size companies, but the sizing was important to me. I was actually amazed at how quick the service was, I ordered my Sail on a Wednesday evening, received lots of communication regarding the order, progress and delivery, and received the sail on the following Monday.....amazing for a hand made product. There was an Import duty to be paid which I was initially concerned about, but this was tiny so nothing to worry about. The sail was installed by myself in approx 1 hour and looks fantastic. Overall I am delighted with the product and it's looks superb in the garden - I am VERY pleased :-) Thanks guys John
JOHN from SIDCUP, KENT, UNITED KINGDOM | 2020-06-10
|SHADE SAILS REVIEW #176|
Incredibly helpful, responsive and amazingly quick. The quality supassed my expectations. The fit was perfect. Thank you so much, I would recommend Sail Shade World to anyone.
SCOTT from MINNEAPOLIS, MN, UNITED STATES | 2020-04-12
|SHADE SAILS REVIEW #175|
Very happy with my sail shade, delivery and service, thank you.
STEVE from NORWICH, NORFOLK, UNITED KINGDOM | 2020-01-21
|SHADE SAILS REVIEW #174|
Ordered Sunday evening and arrived Thursday. Fit perfectly. Easy to install.
JOHN from THIBODAUX, LOUISIANA, UNITED STATES | 2019-12-01
|SHADE SAILS REVIEW #173|
Fantastic service, all my questions and queries were answered and actioned in a timely fashion. Sails arrived packaged well. Would recommend Sail Shades World Pty Ltd for quality service and great customer service.
KYLIE from JINDABYNE, NEW SOUTH WALES, AUSTRALIA | 2019-11-20
|SHADE SAILS REVIEW #172|
What sold me on SailShadeWorld was that my first point of contact was someone who could answer my many installation questions right away by e-mail. I put up a large rectangular custom made sail myself after combing the Internet and figuring out what I thought would be the best ways of doing it so I had a lot of questions. The answers were all to the point with no deflections so I was never left guessing. Fast solid answers are worth really worth something. The data sheets on the materials looked first rate and the finished sail is indeed first rate and was here within days of me giving final measurements. The shade sail totally changed our patio – it’s like an outdoor room now – much more usable – the paving stones stay cool all day - it's wonderful. Also there’s also something psychologically comforting about having a roof over your head – the patio feels more welcoming and cozy – I think our lizard brains may still harbor a fear of attack from the sky. Surprisingly, even though it gives such great shade you can still see clouds through it which is really nice. A lot of work but one of the best things I’ve ever done.
PHILIP from SHRUB OAK, NEW YORK, UNITED STATES | 2019-10-29
|SHADE SAILS REVIEW #171|
I did a lot of research before ordering the sail. I’m very happy with my decision to go with Sail Shade World. Customer service was excellent when I had questions. I’m extremely grateful I went with the 2 degree sides and the 3% size reduction. Mine stretched a little and now fits perfectly. It was only up for 5 days before hurricane Dorian before I took it down just in case. Took about 3 hours to put it up the first time with tensioning and 10 minutes to take down. The second time I put it up was much faster. I will order another when the time comes.
CLINT from ALACHUA, FLORIDA, UNITED STATES | 2019-10-20
|SHADE SAILS REVIEW #170|
I was apprehensive about the whole process of placing a shade sail. With Rolands guidance and patience with my apprehensions, everything worked out very well, installation was very easy, and we are completely satisfied with the outcome.
STEPHEN from BOZEMAN, MONTANA, UNITED STATES | 2019-10-11
|SHADE SAILS REVIEW #169|
The product provided was exactly as described and so far (short period of time) has held up very well.
KEN from AUSTIN, TEXAS, UNITED STATES | 2019-09-26
|SHADE SAILS REVIEW #168|
I was very happy with the support I received when measuring up for the shade sail. The whole ordering process was quick and efficient and I received the shade sail within a matter of days. It is easy to put up and take down, and has lived up to my expectations, I am very pleased with the results and would definitely recommend to a friend.
MALCOLM from BEDFORD, BEDFORDSHIRE, UNITED KINGDOM | 2019-09-23
|SHADE SAILS REVIEW #166|
We are very happy with our shade sail. It is just as described, and arrived very quickly. We have already recommended your company to friends. Great doing business with you, thank you.
LYNETTE from MORANBAH, QUEENSLAND, AUSTRALIA | 2019-09-17
|SHADE SAILS REVIEW #165|
Customer service is excellent. My questions were answered quickly and completely. The quality of the sail is top notch.
LOREN from TAMPA, FLORIDA, UNITED STATES | 2019-09-15
|SHADE SAILS REVIEW #163|
Our sail shade turned out great! The website makes it easy to place an accurate order.
RICHARD from CHARLOTTESVILLE, VIRGINIA, UNITED STATES | 2019-08-29
|SHADE SAILS REVIEW #162|
Good quality product. Delivered on time. My only issue is it was on the high end of pricing. Could have been a few dollars less. but again, excellent quality.
STEVEN from DENVER, COLORADO, UNITED STATES | 2019-08-22
|SHADE SAILS REVIEW #161|
We purchased three large sails a couple months ago and are extremely happy with them !! They have worked incredibly well at our track. We haven not had any problems with them considering the high winds we experience in our area and we have been through a number of monster storms that has torn the track apart but the shades have been untouched. I would certainly recommend them because we plan on purchasing a few more !! Roland is great to work with, the price is fantastic and we had them in less than a week. Outstanding !!!
CHRIS from RAPID CITY, SOUTH DAKOTA, UNITED STATES | 2019-08-14
|SHADE SAILS REVIEW #160|
Great quality shade. It’s made a huge difference in our backyard. We used to not spend any time in the backyard in the summer because it was too hot. Now we are out there all the time!
ASHLEY from PHOENIX , ARIZONA, UNITED STATES | 2019-08-10
|SHADE SAILS REVIEW #158|
Finally our Sail Shade is completely installed, the first one in Brunei…but I think not the last one!
FRANK from BANDAR SERI BEGAWAN, BRUNEI DARUSSALAM, | 2019-07-08
|SHADE SAILS REVIEW #157|
My 20 X 14 deck was virtually unusable in the summer because it is directly facing the sun. I debated putting a fixed roof up (est at $10,000) or an awning (est $4,500). I decided to investigate shade sails, SS. I spent at lot of time doing research on various SS manufactures and their products. I needed to cover my large deck. Nothing I found on Amazon or Ebay even came close. I'm a "do it yourselfer" so I needed to learn and Shade Sail World SSW, was there to educate me. The customer service was fantastic. SSW also provides a 10 year warranty. Mine was a custom SS so if it didn't come out right I was going to be out the purchase price but after doing my homework I was confident enough to place the order. 1 week later the SS arrived. The product oozes quality. I knew I made the right decision. Once I put it up, it was almost like I had added a 20 X 14 room to my house. I would buy from them again and I will recommend SSW to anyone that asks.
JAMES from EAST HARWICH, MASSACHUSETTS, UNITED STATES | 2019-06-19
|SHADE SAILS REVIEW #155|
Quick response, quality work, measurements spot on.
BRIAN from SPRINGDALE, ARKANSAS, UNITED STATES | 2019-05-20
|SHADE SAILS REVIEW #153|
Quite fast service. The sails are very well made. They also have right-angle-triangular sails, which nobody else seems to make. We have had one custom-made Sail Shade World sail for a few years, and for a different part of the garden we recently bought a ready-made sail. The new option of a huge range of ready-made sails is great, although you do have to go elsewhere to buy the necessary attachments and fixings (for example karabiners and turn-buckles) which are standard inclusions with a custom-made sail.
ANDREW from KAMBAH, ACT, AUSTRALIA | 2019-05-12
|SHADE SAILS REVIEW #152|
I was very impressed concerning the treatment and after care I received throughout my dealings with this company, especially when you consider mine was a small order.
KIM from NORWICH, NORFOLK, UNITED KINGDOM | 2019-04-09
|SHADE SAILS REVIEW #151|
Brilliant service and very professional. Roland answered all my queries and questions very quickly (and there were lots!) and gave us lots of advice for installing our Shade Sail. So refreshing to have great service and a great quality product as a result. Will definitely use again and would recommend.
NAME NOT RECORDED, LOCATION NOT RECORDED | 2019-03-25
|SHADE SAILS REVIEW #150|
I found customer service really helpful sorting out our tricky design. Several changes and resulting need to amend quotes were greeted with a smile. Great people to deal with super strong product.
NAME NOT RECORDED, LOCATION NOT RECORDED | 2019-03-15
|SHADE SAILS REVIEW #149|
Simple to order, with fast delivery Great Service, Well made product very strong.
NAME NOT RECORDED, LOCATION NOT RECORDED | 2019-02-24
|SHADE SAILS REVIEW #143|
My custom shade for my backyard patio was ordered on a Thursday noon, and I had it by noon the following Monday via international shipping. It installed easily to my previously prepared anchor points--a perfect fit--just in time for bad weather with which it had no difficulty. It looks very well made, as promised on the Sail Shade website.
from NAME NOT RECORDED, LOCATION NOT RECORDED | 2018-11-28
|SHADE SAILS REVIEW #140|
Overall, very satisfied with Sail Shade World. High quality product for a reasonable cost. Very speedy delivery. I made a small error in not realising the curve of the sail between 2 anchor points would remove 5 or 6 feet of shade but that was my oversight not your product. Do you ever make them without the curve? When ordering you can ask for the curve to reduced to 2%, that makes it almost straight when tensioned
from NAME NOT RECORDED,LOCATION NOT RECORDED | 2018-11-13
|SHADE SAILS REVIEW #138|
Love the shade get lots of comments on it. I will purchase from you again. I had an outdoor party to get ready for and a storm came in and ripped our shade sale that we had purchased the year before from a company that claimed to have heavy duty shades. It was a cheap shade well you get what you pay for. We were low on time and the heat of the summer was on us. We live in Phoenix AZ. So shade is everything. Thank you for saving the day you said it would only take a few days to get here and it did. We couldn't believe it. Honestly, we were so surprised to get it so fast. I would recommend your company again and again. Also we special ordered our shade, it has 5 points of attachment. We followed the directions for measuring and it came out perfect. I can also tell it will last a good long time even in this heat.
from PHOENIX, ARIZONA, UNITED STATES | 2018-10-15
|SHADE SAILS REVIEW #137|
This is our 2nd purchase as the 1st was so amazing we decided to expand the coverage area. We tell everyone we know about Sail Shade World. Best investment for enjoying your pool and entertaining in the back yard.
|SHADE SAILS REVIEW #135|
As ordered, on time, no hassle, excellent quality and extremely functional. No more needs to be said.
from NAME NOT RECORDED,LOCATION NOT RECORDED | 2018-10-01
|SHADE SAILS REVIEW #133|
Quick and responsive customer service in answering questions prior to ordering. Once order placed, delivery (expedited for an additional $25) was within a few days. The sail is exactly as expected and fits perfectly. We are very satisfied!
KEN from AIKEN, SOUTH CAROLINA, UNITED STATES | 2018-09-11
|SHADE SAILS REVIEW #132|
My sailshade was an odd size ( each side was a different measurement) and your people did a great job assembling it. It fit perfectly between the anchor points. Great quality of workmanship and materials. I plan to get many years of use from it.
RICKY from LARKSPUR, COLORADO, UNITED SATES | 2018-08-16
|SHADE SAILS REVIEW #130|
Nothing short of extraordinary — worked with me to adjust design to the precise centimeter and had the sail in my hands in just a couple days.
from SPAIN | 2018-08-01
|SHADE SAILS REVIEW #129|
I was so impressed by the fact that I was able to contact you between the hours on 10:00 and 13:00 here in the UK which was up to 22:00 in Melbourne, and you were prepared to answer questions and get the job done, a really can-do attitude. The product is great and works very well for us.
MICHAEL from BRISTOL, GLOUCESTERSHIRE, UNITED KINGDOM | 2018-07-20
|SHADE SAILS REVIEW #128|
I purchased a large Sail....The quality is outstanding we live in Lake Havasu Az where the sun is brutal and this shade seems to work perfect. Hope to get several years out of the Sail gues we will see how it handles the heat. Very Happy with my purchase.
ERNEST from LAKE HAVASU , ARIZONA, UNITED STATES | 2018-06-28
|SHADE SAILS REVIEW #127|
Good product. Good price. Good service. Have already recommended you to my neighbour.
SAMAD from ANNANDALE, QUEENSLAND, AUSTRALIA | 2018-03-05
|SHADE SAILS REVIEW #126|
Very pleased with everything
JOHN from IVANHOE, VICTORIA, AUSTRALIA | 2018-02-20
|SHADE SAILS REVIEW #125|
I received the sail only to find the curvature along each edge was quite large and would let too much heat through and therefore not meet our needs for shade. However after discussing this with Roland at Sail Shade World he was very keen to make sure we were 100% happy with the sail so he organised to replace the sail with a minimal curvature instead. A replacement sail was dispatched with only 2% edge curvature and that made a huge difference. We are now very happy with the final result
GERRY from BRANDY HILL, NEW SOUTH WALES, AUSTRALIA | 2018-02-15
|SHADE SAILS REVIEW #123|
Website is easy to use and order custom shade sails through. Has all the information you need for putting up a sail yourself and product is of good quality. Very fast delivery. Highly recommend.
EMMA from STAWELL, VICTORIA, AUSTRALIA | 2018-01-22
|SHADE SAILS REVIEW #121|
great product and good price
CHRIS from NAROOMA, NEW SOUTH WALES, AUSTRALIA | 2018-01-02
|SHADE SAILS REVIEW #119|
The turnaround time was 24 hours and it was an odd shape fit like a glove thank you
RODNEY from SYDNEY, NEW SOUTH WALES, AUSTRALIA | 2017-11-29
|SHADE SAILS REVIEW #117|
Quality product. Fast delivery.
GAVIN from SWAN HILL, VICTORIA, AUSTRALIA | 2017-11-08
|SHADE SAILS REVIEW #116|
I had a problem with the size of my sail shade. Over time, the problem was corrected and I am now a satisfied customer. The product seems to be good quality.....note I am a rookie sail shade user.
FRANK from FOUNTAIN HILLS, ARIZONA, UNITED STATES | 2017-10-09
|SHADE SAILS REVIEW #115|
Fantastic service, everything as described, delivery as promised, highly recommended
DAMON from PAPHOS, PAPHOS, CYPRUS | 2017-09-26
|SHADE SAILS REVIEW #111|
Great quality - far exceeded competitors
MIKE from ASHBOURNE, DERBYSHIRE, UNITED KINGDOM | 2017-09-17
|SHADE SAILS REVIEW #109|
Great quality products. Measure carefully. Be sure you understand the instructions, and if you have any questions ask before ordering. Customer service is very responsive and very helpful. I am 100% satisfied with my purchases.
DOUG from SEBASTOPOL, CALIFORNIA, UNITED STATES | 2017-08-23
|SHADE SAILS REVIEW #107|
very satisfied with the 7 shade sails i purchased and sent to darwin australia nt
DIMITRI from KATHERINE, NORTHERN TERRITORY, AUSTRALIA | 2017-08-07
|SHADE SAILS REVIEW #106|
I wanted a Sail cloth to cover my swimming pool. The staff at Sail Shade very helpful and excellent service. Since this was not going to be used as a shade cloth, they took the time to listen and understand what I was after and recommended a solution. Thanks Guys.
from UNITED STATES | 2017-07-26
|SHADE SAILS REVIEW #105|
I purchased my sail after a lot of research. I used the instructions found on SSW's website to construction my shade structure and followed their measuring instructions. I had the same sail quoted from 4 different manufactures and the pricing ranged from $800 to over $3,000. SSW provided the best sail quality material and construction with all hardware for a great price of around $1,600. They also worked with me to get the items paid for and delivery unbelievably fast. I put the sail up in no time following the directions on their web site. I had the sail made for 3% stretch and had to use extension chains at two points when I first installed it. After about 6 weeks, I retensioned the sail and now only have on extension chain still installed. I am very happy with my purchase and the whole experience with this company and will use them again and recommend them to anyone.
TIMOTHY from WYNANTSKILL, NEW YORK, UNITED STATES | 2017-07-11
|SHADE SAILS REVIEW #103|
Sail material is effective!
ADRIAN from BARRINGTON, ILLINOIS, UNITED STATES | 2017-06-18
|SHADE SAILS REVIEW #101|
My third order. Great product and great service on all three!
KEN from AIKEN, SOUTH CAROLINA, UNITED STATES | 2017-05-16
|SHADE SAILS REVIEW #100|
100% Happy! Whenever I need another custom made shade sail I will be in touch. Ease of ordering was great, my questions were answered immediately, the sail arrived before expected and most of all the quality was perfect, it looks fabulous and my client is happy.
CATHERINE from PORT DOUGLAS, QUEENSLAND, AUSTRALIA | 2017-04-15
|SHADE SAILS REVIEW #99|
Very happy with quality of shade sail. Looks great. Would definitely recommend these to anyone.
STEVEN from SOUTHERN RIVER, WESTERN AUSTRALIA, AUSTRALIA | 2017-04-11
|SHADE SAILS REVIEW #98|
Thanks guys! Called multiple times for advice & to discuss design & install of shade sail & they were extremely helpful and friendly!
ANDREW from ALFORDS POINT, NEW SOUTH WALES, AUSTRALIA | 2017-04-11
|SHADE SAILS REVIEW #97|
Good product delivered promptly
RAY from CRONULLA, NEW SOUTH WALES, AUSTRALIA | 2017-04-07
|SHADE SAILS REVIEW #95|
They contacted me on day two and said that the sail was completed! It arrived three days later as promised. I dont know how the service could have been better. Very happy.
KEITH from WEST END, QUEENSLAND, AUSTRALIA | 2017-03-24
|SHADE SAILS REVIEW #93|
Roland was extremely helpful and informative. The order was delivered surprisingly quickly. The shade sail is of good quality and is well made.
NICK from VILLAWOOD, NEW SOUTH WALES, AUSTRALIA | 2017-03-20
|SHADE SAILS REVIEW #90|
Kingston SE Golf Club purchased two sails and all the members and visitors who have had the pleasure of relaxing under the sails after a good or bad round have nothing but praise for the appearance and effectiveness of the product.
WILL from KINGSTON SE,SOUTH AUSTRALIA, AUSTRALIA | 2017-03-05
|SHADE SAILS REVIEW #89|
I've used Shade Sail World twice now and both my sails look and fit great.
ROBERT from PRAHRAN, VICTORIA, AUSTRALIA | 2017-03-05
|SHADE SAILS REVIEW #88|
Very helpful with the plan and prompt delivery
PAT from MORNINGTON, VICTORIA, AUSTRALIA | 2017-02-22
|SHADE SAILS REVIEW #87|
Good to use. Knew where the product was at all time when being shipped
DAVID from NELLY BAY, QUEENSLAND, AUSTRALIA | 2017-02-20
|SHADE SAILS REVIEW #86|
Anyway we were very happy with the shade sail, the delivery and customer service. This is the second sail we have bought from you and yes we would recommend you to others. Very happy.
JEMMA from BUNBURY, WESTERN AUSTRALIA, AUSTRALIA | 2017-02-20
|SHADE SAILS REVIEW #85|
Was bit unsure buying on line but more than happy with service and product will be buying one soon for caravan
SHANE from TAMWORTH, NEW SOUTH WALES, AUSTRALIA | 2017-02-19
|SHADE SAILS REVIEW #84|
Good quality shade cloth. Super quick delivery.
CASEY from DUDLEY PARK, WESTERN AUSTRALIA, AUSTRALIA | 2017-02-17
|SHADE SAILS REVIEW #83|
No issues or problems with this purchase.
ALFRED from DEAKIN, AUSTRALIAN CAPITAL TERRITORY, AUSTRALIA | 2017-02-14
|SHADE SAILS REVIEW #80|
Excellent product and superb service
SHANNON from NORTH COOGEE, WESTERN AUSTRALIA, AUSTRALIA | 2017-02-13
|SHADE SAILS REVIEW #79|
I am always a little apprehensive about ordering on line, but this was first class. The shade sail arrived on time, it is of very good quality and the exact dimensions as ordered.
GLENN from STANHOPE GARDENS, NEW SOUTH WALES, AUSTRALIA | 2017-02-06
|SHADE SAILS REVIEW #78|
I am always a little apprehensive about ordering on line, but this was first class. The shade sail arrived on time, it is of very good quality and the exact dimensions as ordered.
GEOFFREY from LINDISFARNE, TASMANIA, AUSTRALIA | 2017-02-08
|SHADE SAILS REVIEW #75|
Shade Sail looking good so far.
PETER from HONOLULU, HAWAII, UNITED STATES | 2017-01-28
|SHADE SAILS REVIEW #74|
very good but expensive
from FRANCE | 2017-01-25
|SHADE SAILS REVIEW #73|
Was delighted with the outcome and turn around. The meticulous ordering procedure ensured sails arrived as planned. turnaround and delivery great.
SAM from GUNGAHLIN, AUSTRALIAN CAPITAL TERRITORY, AUSTRALIA | 2017-01-24
|SHADE SAILS REVIEW #71|
A very professional experience and a quality product.
PETER from MARKS POINT, NEW SOUTH WALES, AUSTRALIA | 2017-01-16
|SHADE SAILS REVIEW #70|
Excellent value for money, prompt delivery ... will recommend to others.
STEVE from HAY, WESTERN AUSTRALIA, AUSTRALIA | 2017-01-10
|SHADE SAILS REVIEW #69|
Very impressed with the two sails I purchased. The material and the stitching looks very strong. I have already installed one of the sails which has faced winds and storm's and has come through with flying colours. I have a lot of work to do before the next sail is installed, but cannot wait until the end project is complete. Thank you for a tremendous product, the family have already commented on the quality and finish.
LAURENCE from KALLANGUR, QUEENSLAND, AUSTRALIA | 2017-01-08
|SHADE SAILS REVIEW #67|
The concept of engaging an outside, inexperienced person to measure up the sail sizes needed (despite him having existing (partly worn-out sails to work from) proved a bad move. See below. Yet we were more than happy with the co-operation, understanding and communication levels we had from your business owner Mr Roland Sharman. He was terrific throughout. With regard to the first of the two sails sent to us was that the only way the smaller one fitted was for it to be mounted upside down ... that is with the outside edging facing upwards instead of downwards as it should be. Then when we tried to fit thelarger sail, we tried both ways - up the correct way and then upside down but it wouldn't fit either way. The dimensions were wrong as it had been measured wrongly by the man who came to measure up. This client had approved our CAD and we did make the sail to the dimensions ordered. After a bit of arguing Discussion would be better than argue - we never argue with a customer we were supplied with a new larger sail to replace the first one this has proven to fit well. It is because of this experience and the not really satisfactory result that we have down-graded our ratings of satisfaction, etc. Otherwise we are very, very happy with the quality of the sail material, the stitching, the promptness of supply, etc.
BRUCE from PASADENA, SOUTH AUSTRALIA, AUSTRALIA | 2017-01-06
|SHADE SAILS REVIEW #66|
Excellent service in a very timely manner. Shade sail was custom made and fitted perfectly. My grandchildren are now free from the suns burning rays.
GAVIN from EAGLEHAWK, VICTORIA, AUSTRALIA | 2017-01-03
|SHADE SAILS REVIEW #65|
The measuring process was a difficult one, given I had an unconventional shape but otherwise all good.
LEON from BONNYRIGG HEIGHTS, NEW SOUTH WALES, AUSTRALIA | 2016-12-31
|SHADE SAILS REVIEW #63|
I was very happy with the whole experience and pleasantly surprised by prompt delivery of our sail it fitted perfectly and the quality is great thankyou Bill W
BILL from AUSTRALIND, WESTERN AUSTRALIA, AUSTRALIA | 2016-12-20
|SHADE SAILS REVIEW #62|
Great delivery service. Perfect for our particular area. Referred company to others
JOHN from WEST WALLSEND, NEW SOUTH WALES, AUSTRALIA | 2016-12-17
|SHADE SAILS REVIEW #61|
No sure that this has worked so would like to say we were 100% happy with everything
JOY from SEMAPHORE PARK, SOUTH AUSTRALIA, AUSTRALIA | 2016-12-12
|SHADE SAILS REVIEW #56|
Merci d'avoir proposé d'autres options car mon produit initial n'était pas disponible pour cette année et ce au même tarif.
from CANADA | 2016-10-25
|SHADE SAILS REVIEW #55|
The online sail design tool was excellent and easy to use. The sail arrived in perfect condition and exactly when expected. Overall, the entire product and experience through SSW was excellent. The sail was also far cheaper in cost than any comparable quote available locally. Ten out of ten. DHL is also an excellent freight carrier and provided great delivery service.
TODD from PALMERSTON, AUSTRALIA |
|SHADE SAILS REVIEW #54|
Very good quality product and delivery was exceptionally quick. Thank you!
PAUL from DUNLOP, AUSTRALIA |
|SHADE SAILS REVIEW #53|
Great service. Sail arrived 7 days from purchase. Excellent quality.
BEN from BENALLA, AUSTRALIA |
|SHADE SAILS REVIEW #52|
Roli provided excellent advise.
GEOFF from CANNONVALE, AUSTRALIA |
|SHADE SAILS REVIEW #51|
Quality of the product was exceptional , service was excellent and delivery was quick.
SUE from TOWNSVILLE, AUSTRALIA |
|SHADE SAILS REVIEW #50|
Very impressed with how quick my sail arrived
NIGEL from EXETER, AUSTRALIA |
|SHADE SAILS REVIEW #49|
High quality. Perfect cut and made to measure. Ordered Monday Morning and it arrived Friday.
JAMIE from BILINGA, AUSTRALIA |
|SHADE SAILS REVIEW #48|
Really good shade sails. Easy to order, fast delivery. Their installation tips helped me get a professional installation outcome. Very good customer service - after five years of use, I had a sail develop a problem. They honored their warranty and provided a replacement rapidly and without complaint. Great company to work with. I have three large sails and recommended them to my neighbor, who purchased two sails.
BEN from THE HILLS, UNITED STATES |
|SHADE SAILS REVIEW #47|
The staff were fantastic to deal with. Our shade sail arrived very promptly and fits beautifully. Would definately purchase from Shade Sail World in the future.
CRAIG from MENINDEE, AUSTRALIA |
|SHADE SAILS REVIEW #46|
I live in regional W.A the service and being kept up to date with everything was above and beyond. I am extremely happy with the 3 extra large shade sails I purchased. Roland was the gentleman I dealt with and I could not have had better dealing with him. I would highly recommend the Sail Shade World to anyone who is looking for a great product with extra speedy delivery.
HELEN from QUAIRADIG, AUSTRALIA |
|SHADE SAILS REVIEW #45|
Fantastic, service and fantastic turnaround time, absolute pleasure to deal with, definitely recommending here.
DARREN from CRAIGMORE, AUSTRALIA |
|SHADE SAILS REVIEW #44|
The shade sail we ordered was custom made, it fit perfectly, posted very efficiently and excellent quality, colours are true to website as well. We are very happy with our purchase, would high recommend there service.
THERESA from CURRAJONG, AUSTRALIA |
|SHADE SAILS REVIEW #43|
I am extremely happy with my shade sail. The website provided a very user friendly way to order my custom sized shade sail. It walked me through each step and helped me order the correct mounting hardware. The sail is made of very durable fabric and is stitched well. I would definitely refer your company for anyone wanting a shade sail. The only glitch was the company who delivered the shade sail sent me a bill for shipping several weeks after its arrival. I just threw it away since shipping was free. I never heard from them again so I figure they realized it was their error. This would not stop me from ordering from sail shade world again.
KANDY from LIBERTY, UNITED STATES |
|SHADE SAILS REVIEW #42|
good product for the price. Good value product.
BRIAN from MOUNT PLEASANT, UNITED STATES |
|SHADE SAILS REVIEW #41|
Incredible delivery speed. The replacement sail turned up Thursday and I fitted it last evening no problems. So that is basically 4 working days – given I alerted you to the problem on a Saturday morning and had a new sail in Perth sometime Thursday on my doorstep. Per instructions I am progressively tensioning the sails as they seem to give a bit as the creases pull out. FYI At the same time as doing this I have been getting an outdoor kitchen designed – despite everything being local so far with no changes to the initial design and just a simple measure up required it has taken them 4 weeks to get to final design stage. The speed of their work could not be a more stark contrast to you guys. It is very easy to see why local businesses need to change their way of going about things – the old way simply doesn’t compete any longer
KEVIN from PERTH, AUSTRALIA |
|SHADE SAILS REVIEW #40|
We are a Charter school, so our budget is tight. When a monsoon storm destroyed our only playground shade structure, we were in a panic to replace it before the hot summer months. We couldn
BARBI from PHOENIX, UNITED STATES |
|SHADE SAILS REVIEW #39|
We, obviously, love sail shades because we're the proud owners of 3 of them! Last spring our neighbor cut down an oak tree that had given us a beautiful screen between our homes so we purchased a large rectangular sail shade to suspend between another tree & our fence to restore some much needed privacy. The other two triangular sail shades hang over our deck not only providing us with shade but giving that area a cool vibe. Sail Shade World is the place to go if you need to make a purchase of this kind!
MARK from FOLSOM, UNITED STATES |
|SHADE SAILS REVIEW #38|
Shipping info was not very clear and it was hard to pull an accurate invoice from the website in US$.
ANDREW from WASHINGTON, DC, UNITED STATES |
|SHADE SAILS REVIEW #37|
I would highly recommend Sail Shade World. The shade sail I required had multiple fixing points and allowances. With just one phone call and a couple of emails, Roland from SSW knew exactly what I required. The product was delivered inside a week and it was perfect. The price was better than three nearby suppliers. I could not be happier.
PETER from MARYLAND, AUSTRALIA |
|SHADE SAILS REVIEW #36|
The sail fits perfectly and was well constructed. I am happy with the he product and it more than adequately solves the problem of shading on my irregular shaped deck.
DAVID from GREYSTANES, AUSTRALIA |
|SHADE SAILS REVIEW #35|
We needed a custom sail in a hurry. The turn around was phenomenally quick. The service was impeccable.
TRISH from TAMWORTH, AUSTRALIA |
|SHADE SAILS REVIEW #34|
Had concerns about ordering online but the size of the sail was spot-on and is holding up well.
ANNE from BANORA POINT, AUSTRALIA |
|SHADE SAILS REVIEW #33|
Only ever having bought a shade sail pre made from an online Melbourne based Auction site and to replace it less than two years later with a Sail Shade World unit once the old one tore itself apart. The new unit is constructed with far greater attention to quality, design and the intended forces to be expected in use. Price was very reasonable and the customer service excellent, fast return of calls and technical queries answered with genuine knowledge of the product.
JOHN from HIGHBURY, AUSTRALIA |
|SHADE SAILS REVIEW #32|
Extremely happy with the service and product. Delivery was within one week and the fit is perfect, would definitely recommend Sail Shade World to friends.
JOHN from VIRGINIA, AUSTRALIA |
|SHADE SAILS REVIEW #31|
I'm very pleased with the shade sails. I initially ordered two then ordered another. They all fit perfectly using the measuring instructions on the website, and so far seem durable, although it's only been a few months. They are very well made and the stitching is done neatly. I was pleased with the colour options too. My ony complaint is I live in Hong Kong and my parcel was delivered by SF Express; I thought I had paid for full shipping but was charged a little extra upon delivery.
LEE from SAI KUNG, HONG KONG |
|SHADE SAILS REVIEW #30|
I THINK I'M UP TO MY 4TH OR 5TH CUSTOM MADE SHADE SAIL, WOULDN'T SHOP ELSEWHERE.
SCOTT from BECKENHAM, AUSTRALIA |
|SHADE SAILS REVIEW #29|
The operators at Shade Sail World were great. I accidentally paid twice for my sail and they immediately called and advised that they had returned the money. The shipment was super fast and the quality of the sail was excellent. I choose a large river gum green sail and it arrived exactly to order. It has made my front yard much more pleasant to be in. I would happily recommend them.
AINSLEY from BOYA, AUSTRALIA |
|SHADE SAILS REVIEW #27|
Very impressed with the quality of our shade sail not to mention fast shipping.
LEANNE from KOONDROOK, AUSTRALIA |
|SHADE SAILS REVIEW #26|
I thought I was buying a waterproof sail but water comes through it when it rains even though it has a substantial gradient and I am not sure whether there is a side of the sail that should go up.
We do NOT offer Waterproof shade sails on our websites. Shade cloth is a permeable fabric so will allow water to come through. We had several email exchanges prior to your purchase and at no point was your assumption of waterproof mentioned.
CHARLES from RUSSELL LEA , AUSTRALIA |
|SHADE SAILS REVIEW #25|
I spent some time researching shade sails and found that Sail Shade World provided quality sails for a reasonable price. The online quote app provides an easy process to order custom made sails from a great selection of colours. The sails were delivered promptly and fit to the mounting points perfectly. I have purchased a couple of sails through Sail Shade World, they delivered a high quality product and I intend to purchase more sails from them in the near future. I can recommend Sail Shade World for quality custom sails.
TONY from ANNANDALE, AUSTRALIA |
|SHADE SAILS REVIEW #24|
Very happy with the shade sails and the service provided. But your sliders are not displaying any score, so hope i have them on the right side of the scale.
DAVID from PARABURDOO, AUSTRALIA |
|SHADE SAILS REVIEW #23|
Thanks for the great service/response and very fast delivery of the sail/shade which I ordered recently. The product looks good and the good quality and workmanship has been commented upon by friends already. I will have no hesitation in recommending your business to my friends.
LES from DORRIGO, AUSTRALIA |
|SHADE SAILS REVIEW #22|
This is the second time I've used Sail Shade World; the first was for a large sail for the garden/patio, the second, a custom design for use as a vehicle awning / shade. Both products are excellent and I'd have no hesitation either using them again, or recommending to a friend.
DAVID from MELTON MOWBRAY, UNITED KINGDOM |
|SHADE SAILS REVIEW #21|
The service I received was beyond FANTASTIC!!! I now recommend anyone and everyone to Sail Shade World! I cant thank you enough for your terrific products and efficient service.
MELISA from HORNSBY, AUSTRALIA |
|SHADE SAILS REVIEW #20|
I would highly recommend Sail Shade World They were half the price of the nearest competitor and the shade only took 7 days to get to me and was perfect The website was easy and informative.
DARREN from GOOLWA BEACH, AUSTRALIA |
|SHADE SAILS REVIEW #19|
looks great works very well has stood up to some very strong winds I would highly recommend to anyone wishing to purchase
GEOFFREY from PONTVILLE, AUSTRALIA |
|SHADE SAILS REVIEW #18|
Great product. Great sales process. Only issue was my confusion over the included hardware.
KEN from AIKEN, UNITED STATES |
|SHADE SAILS REVIEW #17|
Great service and speedy delivery. Well done
TIM from MELTON WEST, AUSTRALIA |
|SHADE SAILS REVIEW #15|
I have been very happy with the product and service from Sails Shade World and would recommend others who are able to design their own connection points, and just need a sail component Regards Martin Locke
MARTIN from KIRWAN, AUSTRALIA |
|SHADE SAILS REVIEW #14|
Although very happy with the sail itself, it had been damaged in (I assume)transit resulting in two slashes in the sail about 75mm and 25mm long. I tried to contact Sail Shade regarding my options but got no response and I was left with no option but to repair the damage myself as best as I could. So despite the two repairs, I am more than happy with the product, I'm just very disappointed with the lack of after sales effort.
We received an email from this customer on April 20th and replied asking for pictures of the damage. This is usually caused by Customs when inspecting the package, although it has a no cutter warning. Once this is verified we report it to DHL who are responsible and the shade sail is replaced. We had no response by email or telephone from this customer so no further action could have been taken. We do take customer service very seriously and are disappointed with this comment. We could have removed it but in the interests of our integrity it has been left.
ALASTAIR from DARWIN, AUSTRALIA |
|SHADE SAILS REVIEW #12|
Sail Shade World fulfilled all their advertised promises. I have been positively surprised by the expedient delivery, the good quality and most important by the accurate sizing of my six-corner shade sail. I won't even mention the price.
WOLFGANG from WINTHROP, AUSTRALIA |
|SHADE SAILS REVIEW #11|
Great quality!Prompt arrival! Price would be the only hold-back from recommending to others although the superiority outweighs the cost!! Well done
DOT from POOCHERA, AUSTRALIA |
|SHADE SAILS REVIEW #10|
Very happy with the service, the product (assuming it lasts a reasonable time) and the delivery. The shapes of my sails were complicated, in fact, I made a mistake with the dimensions. I was happy to wear the cost of the mistake, but Roland at SSW generously offered to discount the replacement. The sails now fit perfectly and look good.
BRIAN from KAMBAH, AUSTRALIA |
|SHADE SAILS REVIEW #9|
Once ordered I was able to track the order on line until completion and then delivery. Product was exactly as ordered, no issues putting up and has been great to use over a pool.
TIM from AUSTRALIA |
|SHADE SAILS REVIEW #7|
I've purchased 2 Sail shades. Both are well made and of very good quality.
TIM from JINDALEE, AUSTRALIA |
|SHADE SAILS REVIEW #6|
Great too deal with A+recommend thanks Warren
WARREN from PENRITH , AUSTRALIA |
|SHADE SAILS REVIEW #5|
The Shade Sail order fits beautifully. You may remember the order I placed with you for the sail to have only half of the normal 320mm allowance for turnbuckles. You also suggested minimal curvature, which I had not thought of, and was the right decision. The end result has turned out to look great and I am extremely happy with the custom sail requested. You may remember the previous sail purchased a couple of weeks earlier with standard allowance for turnbuckles which I am also happy with. We have completed the project which faces the west can get extremely hot in the afternoon. The end result is about a 30% reduction in heat from afternoon sun and a cooler alfresco area to enjoy. Thanks again for your help.
STEPHEN from NABIAC, AUSTRALIA |
|SHADE SAILS REVIEW #4|
It took only 3 hours to erect the 3 sails. We tried a come-a-long with out success, but discovered that a motorcycle ratchet strap worked perfectly to stretch the sail D rings to the Mahogany posts that we used. The fit was exact, so installation was a breeze. I would suggest that the corners be marked, A,B , C etc to eliminate the need to measure the sail to determine the correct orientation. (maybe a note to the buyer, to keep a sketch showing the A, B, C etc anchor points) These are top quality sails, with almost instant sales support and super fast delivery ( 4 days to Colorado, from time of order)
RICHARD from MULEGE, MEXICO |
|SHADE SAILS REVIEW #3|
I have bought 2 shade sails from sailshadeworld.com.au, one in Jan 2012 and the other recently in Jan 2016. Both odd shapes (3 sided and 4 sided) with one rope track edge. Ordered via the website. Very good communication from the CEO with the first one via phone and email as I was unsure of something in the order. Good prices. The first one arrived in 4 days while the second a little over a week. The first one is wearing very well. Both were made precisely as I specified to a high standard. I would definitely use Sail Shade World again and strongly recommend them. Bill, Carlton North, Victoria, Australia
BILL from CARLTON NORTH, AUSTRALIA |
|SHADE SAILS REVIEW #1|
I had no issues with the quality of the work. very happy customer
BRIAN from BIRKDALE, QUEENSLAND, AUSTRALIA | 2016-04-25
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