TALK TO US - MAKE CONTACT

  

We really love contact with our customers it makes the whole process more personal and a better experience for us all. There is a huge amount of information on this website so before asking us please double check that your question is not already answered in the subjects in this website.

No Phone number! There is a reason that we do not publish out telephone number and it is not that we are hiding or trying to avoid you or anyone else. It is because we are a global business, daytime for you might be our night-time where we are so we cannot always be here at the time that you call, as much as we would like to be.

We do want to talk with you! so please see that your telephone number is correct and just say "Please call me" also give us a time window that would be good in your time zone.

We have policy of answering all incoming mails at close of business each day and we start every new day with responding to emails we have received overnight.

We look forward to hearing from you.

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PRIVACY POLICY

Complying to EU General Data Protection Regulation (GDPR)

is part of Sail Shade World Pty Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:
What information do we collect about you?
How will we use the information about you?
Payments?
How we store information about you?
Marketing?
Access to your information and correction?
Cookies?
Other websites?
Changes to our privacy policy?
How to contact us?

What information do we collect about you?

We only collect your name, address for billing purposes, delivery address (if different), telephone number and email address

We collect this information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys or provide feedback. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about our products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website.

Sail Shade World PTY LTD will not share your information.

Payments?

All payments through our websites are secure and direct with the Credit Card processing bank. We do not see, know or save your credit card details.

How we store information about you?

We do not store information about you until you register as a buyer. When you register your information is split into into multiple data tables and can only be restructured by our software

Marketing

We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at any time.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Sail Shade World Group.

If you no longer wish to be contacted for marketing purposes, please click the VIEW YOUR DATA link on the website. Then click WITHDRAW CONSENT

Access to your information and correction

You have the right to request a copy of the information that we hold about you. To view all the information we hold on you please click please click the VIEW YOUR DATA link on the website. If you would like to make changes to some or all your personal information, please email or write to us at the postal address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information. We also use cookies to recognise you when you visit the website, to improve your experience and save you having to fill in your information every time. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, some of our website features may not function as a result.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1st February 2018.